Submitting A Support Request
To request support on Shepherd's Stream, use the Add Ticket Button present on all pages, except the Support Center home page.
Support Categories
The support request is sent to Shepherd's Stream and visible under the My Area menu item.
Related Articles
Welcome to Support Center
The Support Center is available to all visitors and registered users on Shepherd's Stream. It is designed to guide the user in the usage of the platform. The Shepherd's Stream Support Center is a separate platform and as such registered users will ...Registering in the Support Center
Support Center on Shepherd's Stream is a separate system and as such users will need to register for the support center as well. Registration is fast and easy. Simply select the Sign-up menu item at the top of the page. Support Center Sign-Up Link ...Searching the Knowledgebase
Searching the knowledgebase is very straightforward. Uses can search the entire knowledgebase or drill down into a category by selecting the category title. Searching in the Support Center Below the categories are the Support Centers list of Popular ...