Welcome to Support Center

Welcome to Support Center

The Support Center is available to all visitors and registered users on Shepherd's Stream. It is designed to guide the user in the usage of the platform. The Shepherd's Stream Support Center is a separate platform and as such registered users will need to register in the Support Center as well. 




The Shepherd's Stream Support Center is accessible from the main toolbar on Shepherd's Stream.
Support Center Menu Item

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    • Submitting A Support Request

      To request support on Shepherd's Stream, use the Add Ticket Button present on all pages, except the Support Center home page. Support Center Add Ticket Button Choose the desired support category from the support category page. Support ...
    • Registering in the Support Center

      Support Center on Shepherd's Stream is a separate system and as such users will need to register for the support center as well. Registration is fast and easy. Simply select the Sign-up menu item at the top of the page. Sign-up Link on Support Center ...
    • Searching the Knowledgebase

      Searching the knowledgebase is very straightforward. Uses can search the entire knowledgebase or drill down into a category by selecting the category title. Support Center Search Below the categories are the Support Centers list of Popular Articles ...